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Resolution ho!
Okaru
sedens
Big hugs to all of you for the encouragement and good advice! Before I could decide on exactly what my next step would be, Ospirit rethought her position, and this morning I found the following message in my eBay inbox:

I carefully read your messages and understood the official eBay shipping information caused some misunderstanding. Ebay shipping information does not provide suitable choices for international sellers and much worse, sellers have to enter an amount (any amount) for shipping to list up items (very bad system) and so, I had to/have to/will have to write detailed shipping policies in each of my auctions. Although this sort of shipping problem has never happened until now according to the above-mentioned way with descriptions of my auction page, I understand that the very bad ebay system did cause the problem this time. So, taking the conditions and the cost I had to pay such as material fees and ebay fees (excluding fees related to my job such as working hours and skills) into my consideration, I would like to refund the half of the amount you bid, 92 USD (item price + your shipping fee). Could you accept it? If you could accept it, I will immediately refund the amount via PayPal.

I really appreciate you like my outfits and purchased a lot over a couple of years, and surely, it would be grateful if we could happily transact from now on as well :-)

I'm looking forward to hearing from you!


Perfect? No. Good enough? Yes.

I'll be interested to see whether she revises the default shipping info in her auction listings, which seems like a crucial point to me.

In non-financial news, yesterday I had a very good conversation with the faculty member I was worried about--I think we have a plan in place to address the problems that have been coming up lately. Keep your fingers crossed!

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I am so glad it worked out in a manner that didn't destroy a good working relationship!

Hopefully the outfit will turn up, some postal worker will find it all dusty in a corner, and then you can go from there! :)

/hugs

I'm so relieved--and I hope the outfit will turn up, too! (Dusty is fine . . . it's shredded and mangled that I worry about.)

Glad things worked out reasonably.

Whew--so am I! I really had my doubts yesterday.

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I will be on the lookout! Right now I'm going around in circles with my post office over a missing EMS package that they received but didn't deliver to me. This is not a good month for them, urk.

This gets the Juniper Snowpea "Bull" icon.

After you get your $92, I would tell her that you thank her for the partial but that, no, you will not be purchasing anything from her in the future.

At least that is what my response would be.

It's something she made. It might not be within her power to make the exact same outfit for you again, maybe she's out of material, but she COULD make you another one.

A top I just made got lost going to Australia. I sent it air mail, because shipping a little crochet top EMS at the cost is just nuts, so I take my chances. Of course I'm bummed it got lost, but since it is within my power to make it again, I will, and off it will go. If it gets lost AGAIN I do think I will tell said lovely customer that I give up, but I will ALSO refund her money, 100%.

ESP since you ASKED if you could get it EMS. I LOVE ospirit's stuff, too, as you know - I think you have more than I do - but this isn't okay and I will not buy anything from her again until she amends her shipping practices.

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